Recent Posts

The SERVPRO First Responder Bowl

1/4/2019 (Permalink)

SERVPRO is a proud supporter of our first responders throughout the country who put their lives on the line every day.  To show our gratitude, we held the first ever SERVPRO First Responder Bowl to honor our national heroes. 

The First Responder Bowl is more than just a college football game, and SERVPRO of Cecil County was happy to be a part of it.  Our franchise got in on the action by sending part of our very own team to the big game.  Our Marketing Manager, Cliff Masscotte and our Sales Representative, Brian Arencibia were selected to attend the game and help unfurl the American flag on the field with many others who are proud to work at SERVPRO.  They were honored to be chosen to do so and to take part in this event for our first responders.

The game wasn’t quite what we expected, but it was exciting nonetheless.  Due to severe weather conditions, the unfurling of the American flag and the flyover of C-1370 military cargo planes were cancelled as well as the game itself in the first quarter.  The unanimous decision was made by emergency personnel, both teams, ESPN and Cotton Bowl Stadium Staff for the safety of the fans and players.  We were disappointed that this big event did not turn out like we had hoped.  However, the game was to honor our first responders, and we achieved that in a new and unique way.  SERVPRO of Cecil County is excited to do the same at next year’s big game.  Rain or shine, we will continue to thank our first responders both locally and nationally in any way we can.

The SERVPRO First Responder Bowl was held in Dallas, Texas on December 26th in the famous Cotton Bowl Stadium and aired live on ESPN. 

Thanksgiving Fire Safety Tips

11/16/2018 (Permalink)

Thanksgiving is around the corner and we at SERVPRO of Cecil County are excited to take part in this annual tradition of great food, friends and family.  While this time of year is truly a time to celebrate and give thanks, our fire restoration specialists see the holiday a little differently.  According to The National Fire Protection Association, Thanksgiving is the leading day for home cooking fires in the United States.  Our fire restoration professionals are all too familiar with the devastation a house fire can bring to your home, but there are steps you can take to prevent a fire disaster from ruining your perfect holiday. 

  • Stay in the kitchen and check on the food periodically.
  • Young children should always be kept away from the stove and any other fire hazards.
  • The floor should be clear of any items that can cause a potential slip or fall.
  • It is also a good idea to ensure that your smoke alarms are properly working.

By following these safety tips, we guarantee that you and your family will have a safe Thanksgiving. Should you experience fire damage in your home, contact SERVPRO of Cecil County and we’ll make your holiday disaster “Like it never even happened".

Be Ready When Disaster Strikes!

11/16/2018 (Permalink)

No one wants to think about disaster striking their business, but you should always have a plan just in case.  The SERVPRO ®  Emergency READY Profile ® (ERP) is a free service offered to local area businesses that helps prepare them to be “Ready for whatever happens".  In the event of an emergency, the ERP can minimize the interruption to your business.  This document contains critical information about your business, including employee and emergency contacts, shut-off valve locations, insurance contacts, property overview and building access information.  By already having this information in a secure file that can be accessed at a moment’s notice, the right actions will be taken immediately to ensure the safety of your business. 

Knowing who to call in advance is the key to timely mitigation, and timely mitigation reduces the effects of fire and water damage.  By establishing an Emergency READY Profile, your business will be well prepared for any size disaster.

To create an Emergency READY Profile for your business, call SERVPRO of Cecil County at (410) 620-3322.

We Can Restore Your Documents Too!

11/16/2018 (Permalink)

After a fire or water loss, important documents are often damaged and in danger of being non-restorable.  As a leader in the restoration industry, SERVPRO of Cecil County knows timely mitigation is the key to recovering damaged items before it’s too late.  Water or smoke damaged paper can rapidly deteriorate, but with proper handling, our restoration professionals can help you recover your important files utilizing a variety of methods.

Vacuum Freeze Drying

This is the most effective way to restore documents after a water loss.  Our Document Restoration Team uses sublimation, which skips the liquid stage to turn a solid right into a vapor to avoid causing more damage.

Digitizing

Keeping your important documents on a computer is a good idea to eliminate the stress and work of replacing and losing files in an emergency.

Gamma Irradiation

This method is used to clean and disinfect documents that are infected by bacteria. This is frequently used in events where sewage or flood water are involved.

Certified Destruction

Often, documents must be completely destroyed to protect a business’s liabilities, image or other information.  We guarantee that your sensitive files will be disposed of properly.

 To learn more about our Document Restoration services, contact SERVPRO of Cecil County.  We offer 24-hour emergency services in our local community.

Smoke Alarm Safety

11/16/2018 (Permalink)

No one wants to think about a fire striking their home or business, but preparation can be the key to keeping everyone safe and minimizing damages. The National Fire Protection Association states that smoke alarms should always be properly installed and maintained in order to do just that. 

For Homes

Smoke alarms should be installed in every bedroom and on every floor of the property.  Be sure to test smoke alarms each month using the test button.  Replace the batteries every year and the entire alarm every ten years. 

For Commercial

You should check your state requirements to ensure all codes are met.  These smoke alarms typically do not require as much testing and can activate throughout the building if smoke is detected in one area. 

By following these steps, you can protect your home or business from a devastating fire loss.  Should you experience any fire damage, contact SERVPRO of Cecil County.  We can help make your disaster “Like it never even happened”.

Where did SERVPRO get its green color?

10/26/2018 (Permalink)

The restoration crews of SERVPRO of Cecil County are always close by, helping to recover disasters in your area from fire, water and mold loss.  It’s hard to miss our green service vehicles as they drive through your local community.  But where did the green color come from?

In the early 1970s, the founders of SERVPRO® used a color chip paint sample chart to identify the most eye-catching color.  It was a highly technical process.  The founders showed the chart to as many people as they could and asked, “Which color on this chart would be impossible to miss?”  By a wide margin, the color most identified was 1970 rally green, a color used on Porsche 911 automobiles.

Now used on entire fleets of vehicles in every SERVPRO franchise across the nation from production vans to disaster recovery storm trailers, our vehicles are prepared for any size disaster. 

Flooded Basement in Cecil County

10/22/2018 (Permalink)

This September, one of our Elkton customers called SERVPRO of Cecil County when they discovered that their basement had been flooded and mold had grown on the walls.  To be expected, the homeowner was very concerned about the water damage.  Fortunately, our highly trained water restoration technicians were able to diminish their fears and assess the damage of the flooding.

After extracting all of the water from the basement, the crew then began mold remediation by utilizing our HEPA vacuums to capture any remaining mold spores.  Our technicians then removed any airborne odors and cleaned the entire basement and all affected contents in addition to repairing all damages.  The customer was extremely satisfied with our work and will use SERVPRO of Cecil County for their future restoration needs. 

Kitchen Grease Fire

10/8/2018 (Permalink)

Fire Damage Kitchen Grease Fire Affected Kitchen

Late this summer, SERVPRO of Cecil County was  called to an Elkton home that experienced a grease fire in their kitchen. After leaving a pan on the stove, the kitchen was extensively burned along with other areas of the home being affected. Grease fires are a serious safety hazard. Here’s how you can prevent them in your home.

  1. Safety First! Have a fire extinguisher in the kitchen or nearby.
  2. Be Cautious! Do not leave the room when a hot pan is on the stove.
  3. Be Alert! If the grease starts to smoke, turn down the heat.
  4. Be Prepared! Keep anything combustible away from the stove such as dish towels.
  5. Be Smart! If a pan catches fire, do not throw water on it. Instead, smother the flames by using an oven mitt to place the lid on top of the pan.

By following these precautions, you will keep your home safe from grease fires and be able to enjoy your kitchen for years to come.

SERVPRO Named to Entrepreneur's Top 10 Franchise List for Ten Consecutive Year

10/8/2018 (Permalink)

SERVPRO retains top ranking in restoration services category in the 2018 Franchise 500 rankings.

SERVPRO, maintains its hold on the top ranking in the Restoration Services industry for the 10th consecutive year in the 2018 Franchise 500 rankings from Entrepreneur magazine. 

"This recognition affirms that SERVPRO is a dynamic organization that continues to grow and strives to always provide superior support for its franchisees, and by extension, its customers," said Sue Steen, SERVPRO Industries, Inc., chief executive officer. "The recognition that the company earns year after year in this prestigious list is confirmation of a commitment to excellence that starts at the top and is evident in the service that each franchisee provides to each and every customer."

According to Steen, a number of differentiators set SERVPRO apart from the competition and fuel the attractiveness of the company to both existing franchisees and would-be entrepreneurs looking for a strong business opportunity. Key among these are:

•SERVPRO's commitment to being a learning organization, which keeps training and support at the forefront of the company's culture and philosophy of success and helps franchisees plan, track, and deliver best-in-class services to consumers.

•SERVPRO's focus on continued development and support for proprietary software and systems to allow the company's operational capacity to keep pace with an aggressive growth strategy.

"Today, as a mature franchise organization with more than 1,700 locations under a single brand, recognition like this makes it clear we are reaping the rewards of having laid a solid foundation and a framework to handle quick growth. As our brand continues to grow, we will continue our winning strategy of supporting and improving upon our infrastructure and investing resources in training and support."

SERVPRO specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies "Like it never even happened." For more fire prevention tips and information about fire and water damage restoration services, please visit http://www.SERVPROcecilcounty.com

Water Damage at Residential Community

7/12/2018 (Permalink)

Commercial Water Damage at Residential Community Exterior of affected units

Did you know that SERVPRO of Cecil county is a 24/7 restoration company?  One of our tag lines "Faster to any size disaster" was certainly put to the test when we got this phone call from a commercial residential apartment complex.  

At approx. 9:30pm we received an emergency phone call from a property in North East.  Cliff Masscotte, our Marketing Manager, was first to the scene at approx 10:00pm.  He walked with the Maintenance Manager to assess the damage until the crew and project managers arrived.  Once they were on scene, we had our machines up and running to start the drying process.  

A total of 6 units were affected and demolition had to be done from water damage.  SERVPRO of Cecil County will be handling the repairs to the units as well with our construction division.  Once completed, we will have made it "Like it never even happened"!