Recent Why SERVPRO Posts

Biohazard and Sewage Cleanup for a Local Municipality!

7/2/2021 (Permalink)

SERVPRO of Cecil County recently received a call from one of our local Municipalities regarding severe sewage damage in their facility.  Sewage had flowed into two rooms of the facility and required mitigation in addition to a thorough cleaning of the affected areas.  This included the ceiling, floors and content affected.

When sewage is present, it is critical to utilize best practices for cleaning and disinfecting all areas affected by the contamination.  Our IICRC-Certified team applies advanced anti-microbial and anti-fungal treatments in addition to hospital-grade cleaning solutions to fully sanitize and remediate the problem in regards to everyone’s health and safety.

Contaminated sewage water can quickly degrade into a more severe and hazardous issue if left untreated.  Any bacteria present in the sewage can quickly spread and cause health issues.  Therefore, we stress calling a certified professional immediately to resolve the problem before further damage can occur.

Should you have a biohazard, sewage or cleaning emergency, SERVPRO of Cecil County is prepared to help restore your Elkton home or facility at a moment's notice.  Our Biohazard team specializes in cleaning, disinfecting and deodorizing the affected areas involved in your contaminated environment!

Ceiling Leak and Water Damage in Perryville

6/17/2021 (Permalink)

SERVPRO of Cecil County was called to assist with water damage that had affected two stories of a local home in Perryville.  After the fire suppression system had been damaged on the second floor of the residence, water had leaked through the ceiling and into the living room of the home.

Our water restoration crews removed the pad and floated the carpet in several areas in order to fully extract and dry every inch of the home that could have been potentially affected by the water leak.  Treating these areas properly will prevent the risk of further water damage or mold growth.

Our Reconstruction Department also completed services for repairs and replacement of the ceiling and floors in order to fully restore the home to a preloss state.   As a locally owned and operated franchise, SERVPRO of Cecil County is happy to have the team, expertise and equipment to offer these services to our local Elkton community!

Surprising Mold Growth in North East!

3/10/2021 (Permalink)

SERVPRO of Cecil County recently visited a local home in North East with this extensive mold damage.  The home had suffered water damage several months ago, but the issue was not addressed properly.  The water damage and insufficient drying procedures then led to this gruesome mold growth.  Unaware of the growth, this homeowner’s situation became much more than a minor problem, and the mold damage had spread throughout the entire basement.

Our Elkton team frequently handles entire mold remediation projects such as this North East disaster.  This process includes capturing mold spores as well as preventing them from spreading further by utilizing our air scrubbers and containment techniques.  We also use anti-fungal and anti-microbial treatments to eliminate all signs of mold growth in the affected areas in addition to treating the air with our odor deodorization treatment to fully neutralize the contaminated areas.

SERVPRO of Cecil County provides mold remediation services to our local Elkton area for any extent of mold damage.  Our restoration team also offers 24/7 emergency services for fire and water damage throughout the Cecil County area. For a free consultation or estimate, give us a call today at 410-620-3322!

Preventing Sewage Damage in Elkton

2/19/2021 (Permalink)

Sewage damage can be an overwhelming experience due to its unpleasant nature and health risks.  At SERVPRO of Cecil County, we often restore homes and commercial facilities that have experienced some form of this damage.

Sewage water needs to be properly removed and dried in order to ensure a healthy and safe environment.  The best way to combat this damage is to prevent it in the first place.  Below are a few important actions you can take to help prevent sewage damage in your home or facility.

  • Maintain your sewage pipeline and inspect the system for cracks or damage where contaminated water can enter the system.
  • Dispose of products properly.  Regularly clean your drains to eliminate the risk of clogs.
  • Install plastic piping for tree roots.  Some trees can grow roots that eventually grow into and block your sewer system.
  • Install a backwater valve.  This is used to ensure that sewage exits the system properly.  It also prevents the sewage from entering the system again.

Sewage water is never pleasant.  SERVPRO of Cecil County is here to help, should the need arise.  We offer 24/7 emergency services to those in need regarding fire, water and sewage damage.  We also provide other biohazard services for our local Cecil County and Elkton communities.  Our crew is IICRC trained, meaning we have the proper training and cleaning techniques to fully clean and restore your Elkton property “Like it never even happened.”

Battling COVID-19 in North East, MD and Beyond!

12/16/2020 (Permalink)

During the pandemic, SERVPRO of Cecil County has received dozens of calls to help assist our local homeowners and businesses with helping to prevent and eliminate COVID-19 in our community.  We are proud to play a small part in fighting the virus by offering our cleaning and disinfecting services to those in need.

We recently received a call from a popular restaurant and fellow member of the Cecil County Chamber of Commerce after they suffered a confirmed case of the virus.  The owner of the North East facility requested our specialized cleaning services in order to disinfect and help remove any signs of COVID-19 in the building so that they could reopen immediately for their Cecil County guests.

SERVPRO of Cecil County is happy to offer this immediate service to our local businesses in order to minimize or prevent business interruption.  To learn more about our cleaning and disinfecting services or our Certified: SERVPRO Cleaned Program for preventative cleanings on an ongoing basis, please give us a call at 410-620-3322.  We offer cleaning and disinfecting for any size facility on a proactive level as well as for potential or confirmed threats of COVID-19 in your home or business. 

Is Your Duct System Ready for the Cold?

11/4/2020 (Permalink)

The weather is getting cooler, which means you may have started to use your heating system. Before you turn on your system for good this fall, be sure to check for signs of dirt and debris that can circulate throughout the ducts in your home or business when the system is back up and running.

Heating systems should always be inspected and cleaned by a certified professional.  This will ensure that all systems are working properly and safely.  When it comes to unwanted particles in the system or your ductwork that can pose a threat to the air quality in your home, these professionals can also inspect those areas for you and recommend a duct cleaning if needed.

Often, our professionals at SERVPRO of Cecil County are asked to take care of duct cleaning for residential and commercial purposes.  We are happy to clean the entire duct system in your home using our specialized equipment and disinfectant.  We always strive to leave your home with a cleaner, healthier and safer environment for you and your family.  For cleaner and healthier air quality, give us a call today at 410-620-3322 for a free quote.

Hurricane Isaias Storm Damage

9/3/2020 (Permalink)

Our Storm Restoration team has been extremely busy helping to restore many homes in our local area after the damage that Hurricane Isaias left behind.  In addition to power outages and dangerously flooded roads, the massive rain and winds caused many homeowners and businesses to experience overwhelming water damage.  We received over 500 calls for storm damage including issues with flooded basements, failed sump pumps and sewage backups.

SERVPRO of Cecil County was happy to step up to help our local community with this high impact storm.  Over four weeks after the initial storm, we are continuing to work countless hours to help restore every customer’s property and are still receiving calls for damages.  Our Reconstruction Department is also at maximum capacity in order to repair the destruction and make each customer’s particular disaster “Like it never even happened.”  When storms happen, we are proud to assist our local community when it is needed the most. Should another storm invade our area during hurricane season, we will be prepared to help when the skies clear.

Preventing Roof Damage to your Cecil County Home

7/9/2020 (Permalink)

SERVPRO of Cecil County often receives calls from our local residents about roof damage to their homes.  During hurricane season and strong storms, this damage is extremely common.  Often, this damage can lead to water damage and flooding in your home as well.

As storms continue to occur in our area, our water and storm restoration professionals would like to remind you to inspect your property for any signs of roof or structural damage, or have a certified professional visit your home in order to take a closer look.

  • Check your roof for broken or missing shingles or flashing.  This issue can cause strong storms to destroy parts of your roof as well as allow water to enter your home.
  • Be mindful of water collecting on your roof.  This can mean that your roof is susceptible to leaks and therefore water damage.
  • Gutters should also be checked and repaired if they are loose as well as cleaned to ensure they are not clogged.  This will ensure that water is being carried away from your home during a storm.
  • It is important to trim any nearby trees and keep branches and limbs away from the roof.
  • Inspect your attic as well for signs of roof damage by checking for signs of water or mold on the ceiling.

SERVPRO of Cecil County is here to help during any size storm disaster!  We offer 24/7 emergency services for fire, water and storm damage.  For more information, please give us a call at 410-620-3322.

We are Experts in Cleaning and Disinfecting!

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables.  Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.  Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.  While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Cecil County, 410-620-3322

Content Restoration

2/21/2020 (Permalink)

At SERVPRO of Cecil County, our cleaning and restoration professionals can handle the heavy work, but we also work hard to restore damaged contents that have been affected by water or fire damage.  We can clean, disinfect and restore your belongings, including even your personal documents and photos.

Often, we are called to clean and restore damaged items after a large water or fire event has taken place. During this process, we store all contents at a secure location and complete the cleaning process within a matter of days or even weeks, depending on the extent of the damage.

SERVPRO of Cecil County is happy to help in any way possible when it comes to a water, fire or mold damage event and getting your life back on track. Whether you experience a large water leak or minor smoke damage that has affected your home or the items inside it, our restoration professionals are here when you need us!

Christmas Tree Fire Safety

12/26/2019 (Permalink)

It’s almost time to take down your live Christmas tree!  SERVPRO of Cecil County finds it just as hard to part with these festive trees, but we want to remind you that they can be a fire hazard if they are left up too long after the holiday season is over.

According to the National Fire Protection Association, 1/3 of home fires in the United States that are caused by Christmas trees happen in the month of January, so it’s important to remove your tree before it dries out.  The drier your tree becomes, the more you will have a risk of a fire in your home.

Please dispose of your tree promptly after the holidays.  The NFPA recommends using your community’s recycling program, rather than simply placing them outside.

To limit the risk of a fire even further, do not unplug the light cords from an electrical outlet by pulling the cord.  This can damage the cord and increase the risk of an electrical fire.  When packing up lights, inspect them for any damages.  Wrap each set of lights separately and store them in a dry place where they will not be damaged by water.

At SERVPRO of Cecil County, we understand how unexpectedly a fire can occur, and we are always here to help. We hope everyone stays safe during this holiday season.

Preventing Frozen Pipes

11/6/2019 (Permalink)

With winter approaching, it is critical to protect your home or business from the frigid temperatures.  Frozen pipes can be a large issue during the upcoming months.  When pipes break, water damage follows.  SERVPRO of Cecil County restores many homes and businesses from water damage caused by frozen pipes.  However, there are ways you can prevent this common winter disaster by properly maintaining your pipes.

  • Insulate any exposed pipes.
  • Close indoor valves that supply water outdoors. Open the outdoor valves to drain any excess water.
  • Disconnect any outside hoses from your hose bib.
  • In dangerously low temperatures, allow cold water to drip from the faucets. This will allow water to continuously flow through the pipes and prevent them from freezing.
  • To thaw frozen pipes, use a heating pad or towels soaked in hot water.

Water damage caused by frozen pipes is a common issue in the winter months.  If you have any issues with frozen pipes, our water restoration professionals will be there to help.  We offer 24/7 emergency services for our local customers when they experience a fire, water or mold damage event. Contact us at 410-620-3322 to learn more.

Always Prepared for Water Damage

11/5/2019 (Permalink)

The water restoration professionals at SERVPRO of Cecil County had to remove all the flooring in this kitchen after a local homeowner suffered significant water damage.  The owners had returned to their home in Port Deposit to find that their basement had been flooded from a leak in their upstairs bathroom.  After the ceiling had caved in, most of the damage was left in the basement.  However, the water had affected all three floors of the home and much of the flooring had to be removed and restored.

SERVPRO of Cecil County visited the property immediately to begin the water mitigation process.  Our team was happy to help restore the home back to preloss conditions.  Once the water was extracted from the affected areas, we laid down our drying equipment in order to ensure the space was fully dry.

The customer was very satisfied with our services and crew and stated that we made her feel at ease.  Our team strives for this with every disaster we encounter.  SERVPRO of Cecil County knows how devastating a leak or flood can be for you and your home.  We hope to make every situation better for our customers by giving them this same impression after we have left the water damage in your home “Like it never even happened.”

SERVPRO and Disaster Preparation

10/10/2019 (Permalink)

SERVPRO of Cecil County is always prepared for unexpected disasters from fire, water and mold.  Our restoration professionals help restore properties daily from emergencies such as pipe breaks and smoke damage, and the situation can often be overwhelming.  We are reminding local homeowners and businesses to plan and help protect their properties in order to prevent such a disaster.

This week is Fire Prevention Week.  Now is the perfect time to prepare and create or update your evacuation plan in case of any type of emergency. Click here to learn important fire prevention guidelines and safety measures from the American Red Cross.

Building an emergency kit is a helpful way to be prepared for a disaster. You should also know what to do in case of power outages in your area.

In order to protect your property even further, SERVPRO of Cecil County also offers an Emergency Ready Profile (ERP) to businesses for free. This is a digital file with information such as water shutoffs, fire suppression systems and key personnel that businesses can utilize in the event of an emergency to help minimize downtime and prevent further damage. Click here to learn more about the ERP.

It is critical to be prepared if disaster does strike.  Should you experience fire, water or mold damage, SERVPRO of Cecil County is ready to make it “Like it never even happened.”

Fifty Years of SERVPRO!

7/29/2019 (Permalink)

SERVPRO has just celebrated 50 years of service in the restoration and cleaning industry!  This is no small task, and we were happy to be a part of the celebration during the 50th Annual SERVPRO Convention in Sacramento, California.  The annual Convention included educational workshops, events and numerous awards given to franchises and owners.  We were honored to take part in this event and to have the opportunity to celebrate SERVPRO’s 50 years of successful service.  We are proud to be a part of the #1 restoration and cleaning company!

SERVPRO of Cecil County has been proudly serving communities in our own local area.  Our cleaning and restoration professionals are dedicated to making any size disaster “Like it never even happened.”  If you experience a fire, water or mold disaster, SERVPRO of Cecil County will be there to help at a moment’s notice.  Call us today at 410-620-3322.

We Know the Restoration Industry!

3/18/2019 (Permalink)

At SERVPRO of Cecil County, our restoration specialists are highly trained in property restoration services in areas including fire, water and mold damage.  Our crews are IICRC certified, meaning we are equipped with the proper training, expertise and experience to efficiently recover your home or business from an unexpected disaster. 

Employees of SERVPRO can choose to complete Employee Certification Training to become more knowledgeable and skilled experts in areas such as fire and water restoration.  We also offer courses for insurance agents and adjusters, real estate professionals and employees in order to inform them about the restoration process and new areas of the industry.  We take pride in educating members of our community and in growing professionally both individually and as a whole unit to serve our local area.

The SERVPRO First Responder Bowl

1/4/2019 (Permalink)

SERVPRO is a proud supporter of our first responders throughout the country who put their lives on the line every day.  To show our gratitude, we held the first ever SERVPRO First Responder Bowl to honor our national heroes. 

The First Responder Bowl is more than just a college football game, and SERVPRO of Cecil County was happy to be a part of it.  Our franchise got in on the action by sending part of our very own team to the big game.  Our Marketing Manager, Cliff Masscotte and our Sales Representative, Brian Arencibia were selected to attend the game and help unfurl the American flag on the field with many others who are proud to work at SERVPRO.  They were honored to be chosen to do so and to take part in this event for our first responders.

The game wasn’t quite what we expected, but it was exciting nonetheless.  Due to severe weather conditions, the unfurling of the American flag and the flyover of C-1370 military cargo planes were cancelled as well as the game itself in the first quarter.  The unanimous decision was made by emergency personnel, both teams, ESPN and Cotton Bowl Stadium Staff for the safety of the fans and players.  We were disappointed that this big event did not turn out like we had hoped.  However, the game was to honor our first responders, and we achieved that in a new and unique way.  SERVPRO of Cecil County is excited to do the same at next year’s big game.  Rain or shine, we will continue to thank our first responders both locally and nationally in any way we can.

The SERVPRO First Responder Bowl was held in Dallas, Texas on December 26th in the famous Cotton Bowl Stadium and aired live on ESPN. 

We Can Restore Your Documents Too!

11/16/2018 (Permalink)

After a fire or water loss, important documents are often damaged and in danger of being non-restorable.  As a leader in the restoration industry, SERVPRO of Cecil County knows timely mitigation is the key to recovering damaged items before it’s too late.  Water or smoke damaged paper can rapidly deteriorate, but with proper handling, our restoration professionals can help you recover your important files utilizing a variety of methods.

Vacuum Freeze Drying

This is the most effective way to restore documents after a water loss.  Our Document Restoration Team uses sublimation, which skips the liquid stage to turn a solid right into a vapor to avoid causing more damage.


Keeping your important documents on a computer is a good idea to eliminate the stress and work of replacing and losing files in an emergency.

Gamma Irradiation

This method is used to clean and disinfect documents that are infected by bacteria. This is frequently used in events where sewage or flood water are involved.

Certified Destruction

Often, documents must be completely destroyed to protect a business’s liabilities, image or other information.  We guarantee that your sensitive files will be disposed of properly.

 To learn more about our Document Restoration services, contact SERVPRO of Cecil County.  We offer 24-hour emergency services in our local community.

Be Ready When Disaster Strikes!

11/16/2018 (Permalink)

No one wants to think about disaster striking their business, but you should always have a plan just in case.  The SERVPRO ®  Emergency READY Profile ® (ERP) is a free service offered to local area businesses that helps prepare them to be “Ready for whatever happens".  In the event of an emergency, the ERP can minimize the interruption to your business.  This document contains critical information about your business, including employee and emergency contacts, shut-off valve locations, insurance contacts, property overview and building access information.  By already having this information in a secure file that can be accessed at a moment’s notice, the right actions will be taken immediately to ensure the safety of your business. 

Knowing who to call in advance is the key to timely mitigation, and timely mitigation reduces the effects of fire and water damage.  By establishing an Emergency READY Profile, your business will be well prepared for any size disaster.

To create an Emergency READY Profile for your business, call SERVPRO of Cecil County at (410) 620-3322.

Where did SERVPRO get its green color?

10/26/2018 (Permalink)

The restoration crews of SERVPRO of Cecil County are always close by, helping to recover disasters in your area from fire, water and mold loss.  It’s hard to miss our green service vehicles as they drive through your local community.  But where did the green color come from?

In the early 1970s, the founders of SERVPRO® used a color chip paint sample chart to identify the most eye-catching color.  It was a highly technical process.  The founders showed the chart to as many people as they could and asked, “Which color on this chart would be impossible to miss?”  By a wide margin, the color most identified was 1970 rally green, a color used on Porsche 911 automobiles.

Now used on entire fleets of vehicles in every SERVPRO franchise across the nation from production vans to disaster recovery storm trailers, our vehicles are prepared for any size disaster. 

SERVPRO Named to Entrepreneur's Top 10 Franchise List for Ten Consecutive Year

10/8/2018 (Permalink)

SERVPRO retains top ranking in restoration services category in the 2018 Franchise 500 rankings.

SERVPRO, maintains its hold on the top ranking in the Restoration Services industry for the 10th consecutive year in the 2018 Franchise 500 rankings from Entrepreneur magazine. 

"This recognition affirms that SERVPRO is a dynamic organization that continues to grow and strives to always provide superior support for its franchisees, and by extension, its customers," said Sue Steen, SERVPRO Industries, Inc., chief executive officer. "The recognition that the company earns year after year in this prestigious list is confirmation of a commitment to excellence that starts at the top and is evident in the service that each franchisee provides to each and every customer."

According to Steen, a number of differentiators set SERVPRO apart from the competition and fuel the attractiveness of the company to both existing franchisees and would-be entrepreneurs looking for a strong business opportunity. Key among these are:

•SERVPRO's commitment to being a learning organization, which keeps training and support at the forefront of the company's culture and philosophy of success and helps franchisees plan, track, and deliver best-in-class services to consumers.

•SERVPRO's focus on continued development and support for proprietary software and systems to allow the company's operational capacity to keep pace with an aggressive growth strategy.

"Today, as a mature franchise organization with more than 1,700 locations under a single brand, recognition like this makes it clear we are reaping the rewards of having laid a solid foundation and a framework to handle quick growth. As our brand continues to grow, we will continue our winning strategy of supporting and improving upon our infrastructure and investing resources in training and support."

SERVPRO specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies "Like it never even happened." For more fire prevention tips and information about fire and water damage restoration services, please visit